Help & FAQ
Everything you need to get your books running — and how to reach us if something isn't right.
Last updated: 23 August 2026
Getting Started In Five Steps
- Create your account and confirm your email address.
- Choose a plan — £5 per month or £50 per year, per site, with a 7-day free trial.
- Work through the setup wizard: personal details, business details, payment methods, income and expense categories, then your employees.
- Record your first sale or expense from the dashboard buttons.
- Invite staff — they sign in at /staff-login with their username and 5-digit PIN.
Sites & Billing
Each site (business or branch) is billed separately at £5 per month or £50 per year and includes 3GB of upload storage. Extra storage is £5 per month for 3GB on monthly plans. You can add another site any time from the site switcher at the top of the app.
Staff Logins & PINs
Staff sign in with a username built from your business short name (for example mycafe.jane) plus a 5-digit PIN. Owners and managers can see and reset PINs from the Staff page. Forgotten PINs can also be reset by the staff member from the staff sign-in screen.
Standard staff can record sales and expenses and edit only their own entries on the same day, up to midnight UK time. Managers and accountants get wider access, which you control per role.
Receipts & Uploads
- Photos and PDFs only — anything else is rejected before it uploads.
- Phone photos are compressed in your browser before upload to save storage.
- Storage used is shown on the Settings page and updates as you upload or remove files.
Invoices & VAT
New invoices start as Draft. Emailing an invoice creates a payment link and sends your client a Download Invoice button and a Pay Now button. PDF links stay valid for 30 days. If your site is VAT registered, your GB VAT number is shown on every invoice and VAT is applied at 20%, 5% or 0% per line.
Support, Bugs & Feature Requests
Email support@logyou.co.uk for help, to report a bug (please include the page and what you were doing), or to suggest a feature. We aim to reply within one working day.
See also our Privacy Policy, Terms & Conditions and Cookie Policy.
